Job Details: Sales Consultant (Product Specialist)
| Job Type | In Person |
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| Employment Type | Full Time |
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| Shift Schedule | |
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| Industry | Other: Autmotive |
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| Education Level | |
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| Ability One/Second Chance | |
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| Job Description | The Product Specialist is responsible for guiding customers through the vehicle purchasing process \while delivering an exceptional customer experience aligned with the Company’s negotiation-free sales philosophy. This role engages customers to understand their preferences, needs, and buying \motives, presents vehicle features and benefits, facilitates demonstrations and test drives, and \assists customers in selecting the vehicle that best fits their needs. The Product Specialist is expected to maintain a high level of professionalism, build strong customer relationships, support dealership sales objectives, and provide consistent follow-up throughout and after the sales process while contributing to individual and team performance goals and creating a positive and memorable guest experience. |
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| Key Responsibilities | Guide customers through the entire car-buying experience unlike any other in Hampton Roads from start to finish\Find the right vehicle based on the guests’ needs and lifestyle\Demonstrate vehicle features and lead test drives\Answer questions about vehicles, financing, and the purchase process\Stay up to date through manufacturer training and hands-on experience with new vehicles |
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| Education Level | High School Diploma/GED |
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| Required Certifications or Licenses | |
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| Optional Certifications or Licenses | |
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| Skills and Experience | Must have a valid driver's license with 3 or fewer moving violations in the last 3 years\Major violations in the last 3 years, such as DUI or Reckless Driving, will disqualify candidates.\Familiarity with dealership software, Customer Relationship Management (CRM) systems, or \digital sales platforms \Experience working in commission-based sales, retail, hospitality, or other customer-facing \environments |
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| Benefits | Competitive pay + bonuses\Employee vehicle purchase program (save thousands)\Recognition events + incentive trips (including all-inclusive vacations)\Medical, dental, vision coverage, and more\Company paid Life and Short-Term Disability Insurance\401(k) with company match\Paid Time Off + paid volunteer time\Ongoing training and professional development |
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